AurionAI Docs

Reopen Ticket

Reopen a resolved/closed ticket.

POST
/api/v1/app/tickets/{ticket_id}/reopen

Reopen a resolved/closed ticket.

Authorization

HTTPBearer
AuthorizationBearer <token>

In: header

Path Parameters

ticket_id*Ticket Id

Response Body

application/json

application/json

curl -X POST "https://loading/api/v1/app/tickets/string/reopen"
{
  "category": "string",
  "conversations": [
    {
      "attachments": [
        {
          "content_type": "",
          "download_url": "",
          "id": "string",
          "name": "string",
          "size": 0
        }
      ],
      "body": "string",
      "created_at": "string",
      "from_email": "",
      "id": "string",
      "incoming": false
    }
  ],
  "created_at": "string",
  "description_text": "string",
  "id": "string",
  "priority": "string",
  "sla": [
    {}
  ],
  "status": "string",
  "subject": "string",
  "updated_at": "string"
}
{
  "detail": [
    {
      "loc": [
        "string"
      ],
      "msg": "string",
      "type": "string"
    }
  ]
}