AurionAI API Documentation
Everything you need to integrate with AurionAI — tickets, conversations, voice AI, automation, analytics, and more. Explore 20+ guides and the full API reference.
Getting Started
Create an API key and make your first request in minutes.
API Reference
Browse all endpoints with the interactive playground.
Tickets & Conversations
Manage ITSM tickets and omnichannel conversations.
Calls & Voice
Access call data, transcripts, and recordings.
Voice Widget
Embed AI voice and chat support on your website.
Automation & Workflows
Build rules and visual workflows to automate support.
Teams & Routing
Organize agents, configure routing, and manage schedules.
Analytics
Conversation metrics, SLA compliance, and AI insights.
Webhooks
Receive real-time event notifications via HMAC-signed webhooks.
End-User API
Authentication and APIs for mobile app and widget users.
Error Handling
Status codes, error format, and retry strategies.
Knowledge Base
Create and manage KB articles with LLM processing.
curl -X POST "https://apps.aurionai.net/api/v1/tickets" \
-H "X-API-Key: ak_live_xxxx" \
-H "Content-Type: application/json" \
-d '{
"subject": "VPN not connecting",
"description": "Unable to connect since this morning.",
"priority": "high"
}'