AurionAI Docs

Get Conversation Sla Compliance

GET
/api/v2/analytics/conversations/sla-compliance

Authorization

AuthorizationBearer <token>

In: header

Query Parameters

date_from?|

ISO datetime lower bound

date_to?|

ISO datetime upper bound

Response Body

application/json

application/json

curl -X GET "https://loading/api/v2/analytics/conversations/sla-compliance"
{
  "by_priority": [
    {
      "breached": 0,
      "compliance_rate": 0,
      "met": 0,
      "priority": "string",
      "tracked": 0
    }
  ],
  "first_response": {
    "breached": 0,
    "compliance_rate": 0,
    "met": 0,
    "tracked": 0
  },
  "resolution": {
    "breached": 0,
    "compliance_rate": 0,
    "met": 0,
    "tracked": 0
  }
}
{
  "detail": [
    {
      "loc": [
        "string"
      ],
      "msg": "string",
      "type": "string"
    }
  ]
}