AurionAI Docs

Get Conversation Overview

GET
/api/v2/analytics/conversations/overview

Authorization

AuthorizationBearer <token>

In: header

Query Parameters

date_from?|

ISO datetime lower bound

date_to?|

ISO datetime upper bound

Response Body

application/json

application/json

curl -X GET "https://loading/api/v2/analytics/conversations/overview"
{
  "ai_resolution_rate": 0,
  "ai_resolved_count": 0,
  "channel_distribution": [
    {
      "channel": "string",
      "conversation_count": 0
    }
  ],
  "escalation_rate": 0,
  "first_response_minutes_avg": 0,
  "human_resolved_count": 0,
  "resolution_minutes_median": 0,
  "total_conversations": 0
}
{
  "detail": [
    {
      "loc": [
        "string"
      ],
      "msg": "string",
      "type": "string"
    }
  ]
}